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This version was saved 12 years, 6 months ago View current version     Page history
Saved by Ben Smith
on June 12, 2009 at 12:57:55 pm



Disruption alerts for UK train services by Twitter

supported by backstage.bbc.co.uk 


Inspired by this tweet from MP Tom Watson and enabled - in part - by BBC Backstage's travel feeds, this prototype service:


  1. Tweets disruption alerts for 25 UK train operators (for all services or by operator).
  2. Gathers 'crowd-sourced' disruption alerts from users and re-distributes them [more details].
  3. [NEW] Collects questions, complaints or praise for rail operators [more details].


To get started register for a Twitter account and follow one or more of these accounts:


@uktrains - Alerts for services from all 25 companies below.


For alerts limited to the operators that interest you, follow individual rail operator(s) from the list below:


@uktr_arrivawale - Arriva Trains Wales

@uktr_c2c - c2c

@uktr_cc - CrossCountry

@uktr_chiltern - Chiltern Railways

@uktr_eastanglia - National Express East Anglia

@uktr_eastcoast - National Express East Coast

@uktr_eastmid - East Midlands Trains

@uktr_firstcc - First Capital Connect

@uktr_firstgw - First Great Western

@uktr_gatwickexp - Gatwick Express

@uktr_grandcent - Grand Central Trains

@uktr_heathrowco - Heathrow Connect

@uktr_heathrowex - Heathrow Express

@uktr_hulltrains - Hull Trains

@uktr_islandline - Island Line

@uktr_londonmid - London Midland

@uktr_londonover - London Overground

@uktr_merseyrail - Merseyrail

@uktr_northern - Northern Rail

@uktr_scotrail - First ScotRail

@uktr_southeast - Southeastern Railway

@uktr_southern - Southern

@uktr_southwest - South West Trains

@uktr_transpenex - TransPennine Express

@uktr_virgin - Virgin Trains


I built this in the hope it would be useful to people like me who regularly travel by train and would like an easy way to be alerted to disrupted services.  However, it also highlights that National Rail Enquiries - the people who ought to be making this information easilly available to you - prevent even non-commercial re-use in the T&Cs of their site (which they actively enforce), prefering to charge you 25 pence per delayed train for alerts via SMS.  This service is enabled by BBC Backstage's more common-sense terms which this service respects.


For any questions, suggestions, requests, complaints or kind words please contact me @bensmithuk.  For journalists / bloggers I have produced a short primer-page with more contact details here.  I'm tracking any blog and media coverage here.

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